Contact Us
Have a question about one of our reviews, a suggestion for a casino we should cover, or a concern about something you've read on American Online Casinos? We're here to help. Use the details below to reach the editorial team — we read every message and aim to respond within two business days.
Email Us Directly
The best way to reach us is by email at [email protected]. Whether you're a reader with a question, a casino operator with a factual correction, or someone who wants to flag a responsible gambling concern, this inbox is monitored by the editorial team — not an automated system.
We aim to reply to all enquiries within 48 hours on business days. During busy periods it may take a little longer, but we will respond.
What to Include in Your Message
To help us get back to you with a useful answer as quickly as possible, it helps to include a few details upfront:
- The page or casino in question — a URL or the name of the casino makes it much easier to locate the review you're referring to.
- What you'd like to know or flag — the more specific you are, the faster we can respond.
- A contact address — we reply only by email, so make sure yours is correct.
Reader Feedback and Review Corrections
Our editorial team researches and verifies the casinos listed on American Online Casinos, but the online gambling landscape changes quickly. If you've spotted information that looks out of date — a bonus that has expired, a payment method that's no longer available, or a licence detail that has changed — please let us know. Accurate, up-to-date information is at the core of what we do, and reader corrections genuinely help us maintain that standard.
Feedback about your experience at one of the casinos we've reviewed is also welcome. While we cannot mediate disputes between players and operators, your account helps us keep our assessments honest and balanced. You can read more about how we assess casinos on our About Us page.
Responsible Gambling Concerns
If you or someone you know is struggling with gambling, please do not wait to contact us — reach out to a dedicated support service instead. The National Problem Gambling Helpline is available 24 hours a day, 7 days a week at 1-800-522-4700. You can also access chat and text support through the same service.
For guidance on setting deposit limits, self-exclusion programmes, and other tools available to US players, visit our Responsible Gambling page. These tools exist to help you stay in control, and using them is a sign of good judgement — not weakness.
Commercial and Partnership Enquiries
Operators and PR representatives can also reach us at [email protected]. Please note that commercial relationships do not influence editorial rankings or review scores on this site. Our rankings are based on independent research criteria, and no payment secures a favourable review or a higher position in our listings. For full details of our editorial approach, see our About Us page.
Legal and Compliance Matters
For legal notices, copyright queries, or compliance-related correspondence, please mark your email clearly in the subject line. We aim to acknowledge formal correspondence within five business days. Our Terms and Conditions set out the basis on which this site operates and the limits of our editorial liability.
A Note on Response Times
We are a small editorial team covering US online casinos and free spins offers. We do our best to reply promptly, but we cannot guarantee immediate responses to every message. Urgent responsible gambling matters should always be directed to the helpline above rather than to this email address.
Thank you for reading American Online Casinos. Your engagement — whether it's a correction, a question, or a piece of reader feedback — helps make this a more useful resource for everyone who relies on it.